Transportation

Since personal space is limited on ShelbyGo, we ask all passengers to be respectful of those around them. As stated in the Transportation Policy & Procedures, "Riders should practice good hygiene and wear protective garments as needed."

 mbillings@shelbyseniorservices.org

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SHELBY GO

Thank you to our passengers who call in to schedule rides as soon as they receive appointments from doctors, hairdressers or others. That is the best way to insure you will have a ride. After all, ShelbyGo is not a taxi service and is not available at a moment’s notice.

            If you use a wheelchair, don’t be offended if we ask you the combined weight of the chair and yourself. ShelbyGo operates under regulations set by public transportation, Indiana Department of Transportation, and there are weight limitations and specified size dimensions. Thank you for assisting ShelbyGo personnel in this matter.

            To schedule transportation, call 398-7614, The Loop van is available on an hourly basis, too, at posted locations through the city of Shelbyville.

As always, it is our pleasure to serve you. Thank you for your patronage.

Reminder: When riding on ShelbyGo you must have correct change ready. Locked money boxes are available for your donations and ShelbyGo and LOOP fares. Drivers cannot make change.

DAV Van Is Operating

 The DAV van is available again to take veterans to and from appointments at the VA Hospital in Indianapolis. Service has been refined and appointments for to-your-door-pickup may be made at least one week in advance of appointments by calling Max Wean, volunteer coordinator,  either toll-free at 1-877-920-7433, (317) 498-0773 or locally, 765-763-8752. The van operates Mondays-Fridays from the Morristown American Legion. To better serve riders, Wean suggests riders schedule morning appointments at the VA if possible. 

ShelbyGo Transportation

How does ShelbyGo, the public transportation system in Shelby County, differ from the traditional taxi service?

Shelby County, including the city of Shelbyville, does not have a taxi service.

Shelby County and Shelbyville has ShelbyGo.

Mary Billings, director of ShelbyGo transportation, is available at 398-0127 to answer your questions and address your concerns. Be sure to stop by the offices of Shelby Senior Services, Inc., 1504 S. Harrison St., Shelbyville, and pickup our new ShelbyGo brochure later this month. 

Thanks to all riders for donations that help keep the vans on the road and for being courteous to drivers and fellow passengers. Your patience and kindness are truly appreciated.

Door-to-door van transportation is provided to get you to and from work medical appointments, hair salons, shopping, restaurants, and visits to friends.

If you ride from a bus-stop sign location, the fee is just $1 each time you board if you are younger than 60 years of age. Riders 60 and older make a donation. The fee for to-your-door pickup is $3 for a roundtrip for riders younger than 60 years of age with the suggested donation being $3 for those 60 and older, too. To schedule a to-your-door pickup ride, call 398-7614.  The vans run Monday-Friday from 8 a.m.-4 p.m. and are wheelchair accessible.

For your protection and that of the drivers, ShelbyGo follows these guidelines:

Riders must be able to get from their houses to the vehicle.

Riders must be ready at their appointed time.

Only standard sized wheelchairs can be transported.

Drivers are not permitted to physically transfer a rider into a wheelchair.

The ability to provide service will be

re-evaluated if unsafe conditions arise

for passenger or driver.

For more information, contact either Mary Billings, transportation director, or Diane Jenkins, dispatcher

Drivers for Out-of-County Medical Appointments

Volunteers are needed to periodically drive Shelby County seniors to and from out-of-county medical appointments, and to assist veterans in getting to and from appointments at the VA Hospital in Indianapolis. Applicants must be licensed drivers in good standing. Driving records will be checked through the Bureau of Motor Vehicles Division in Indianapolis. Requests for criminal history checks will also be sent to the Indiana State Police. Volunteers will be reimbursed 37 cents a mile. Applications are available at 1504 S. Harrison St. Paid part time drivers are also needed. For information call Mary Billings, transportation director, at 398-0127

ShelbyGo is an invaluable service. What does it mean to you? Please donate generously. Thank You!

                Printed schedules and locations of stops are available on the vans, in the offices at 1504 S. Harrison Street, and in the center at 320 Fourth St.